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Yes! Realeye is an upgraded version of our older RemoteEye software platform - for any questions contact us today for a demo !

2 Mbps minimum for a average video quality experience. It auto adjusts its video/audio quality based on bandwidth. If bandwidth is above 5Mbps, video quality experience will be better.
Video call is peer -to- peer. No storage is used on server.

Yes if the glasses support stereo mode and use the same slam sdk. if use different sdks then you will need to adjust the sdk info in your codebase to adjust for the new glasses changes. We recommend implementing wireless OTA as well (refer to our gitbooks for to find this documentation for how to implement OTA)

if we build an app in unity will it work on multiple versions of thirdeye glasses?

For mining a customer did this in Chile mine already successfully. Our client used a set of WIFI mesh router distributed throughout the mine to provide local network connectivity. These mesh routers where connected to a cellular backhaul connection external to the underground of the mine.
They used network of mesh routers to connect to LTE

There is an existing rest api and we can develop specific methods as well.

Yes we do support regional and local tenant housing

we use aws and we also use on premise - us mil already uses in remote

yea we test end-to-end

Depends on the client- cloud solutions are based on trunk

Yes we offer total support

Yes for both for us & the government we do

3+ SAAS solutions with many software partners as we are Android Based

end-to-end encryption of chat messages so privacy intact for customers - yes we do have.

Seperate letter stickers- Silver/Gold Lettering

For small circular dots that can be customized with initials and colors- Initial Dots

Defective on Arrival (DoA) means that the smart glasses did not function upon receiving the device. This covers the displays not turning on. DOA does not cover user comfort issues i.e. if you feel the smart glasses are too tight or too loose for your own personal preferences. If the smart glasses are too tight we recommend continuing to use them and they’ll naturally expand over time. If too loose, use the provided smart glasses wrap.

DOA categories:
I received the smart glasses and the device didn’t turn on when I received it

DOA doesn’t cover any issues caused by user modifications to the device hardware, firmware, software or accessories. . Please review the thirdeye warranty linked here.
If DOA, contact support@thirdeyegen.com and a support rep will determine if the product falls under DOA category. If so they’ll provide you a return label and upon receiving the full device/accessories in original packaging, then will ship you a new device.
RMA means you dropped the device. For this we recommend you purchase ThirdEye Protect which is a product protection plan (available on our website or contact support@thirdeyegen.com ). With ThirdEye protect you get a deductible on the product and a free replacement. If you did not purchase this, then you are responsible for the product error and can order a replacement or contact support@thirdeyegen.com to get a quote for fixing it.

RMA categories:
I dropped the smart glasses and they aren’t turning on
I spilled water on them
I connected a wrong cable to them
And other user caused errors.

Yes we can store RemoteEye and port to Azure.

International- (Including Turkey): GTIP is 950450000000. as we do fall under data processing and can show this if anything. (HS for short)- 8471.30.01.00

We don’t have a defined level. It will greatly depend on the microphone quality and the noise type. If it is vocal noise it my conflict with the recognition. Ambient noise such as machine will be easier to elude for the engine