The practical part is focused on the winner11 login id. Once you have it, either received or created, keep it safe and don’t share it. Then use that ID and password to sign into the site or app. If the system asks for OTP, it is just an additional layer to verify that it is really you.

If a temporary password was assigned, change it on first login. Now you will see that the dashboard opens cleanly. To recover and support you have to keep the registered number active. Once you have these basics down it’s a quick daily routine to get back in, rather than a chore.